fine uploader - Fineuploader issues with Norton AV -

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we noticing users norton antivirus aren't able upload direct aws s3. there 403 error thrown on s3 url. have traced being norton users , happens in both ie , chrome

here console errors 

request 0 https://****.s3.amazonaws.com/****.mp4?uploads failed load resource: server responded status of 403 (forbidden) custom.fineuploader-5.0.9.min.js:25 [fine uploader 5.0.9] post request 0 has failed - response code 403 custom.fineuploader-5.0.9.min.js:25 [fine uploader 5.0.9] specific problem detected initiating multipart upload request 0: 'the difference between request time , current time large.'. custom.fineuploader-5.0.9.min.js:25 [fine uploader 5.0.9] chunked upload request failed 0, chunk 0  **** used in place of real information

the log messages (added after question posted) suggest issue clock drift on user's machine. it's not clear how related norton. if clock on user's machine drifts far actual time, aws reject request. you'll need sure machine clock reasonably accurate.

a similar question asked @ fine uploader getting "policy expired" message sending s3 some.


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